Effective Date: 01/01/2025
Welcome to Deposit Defenders! We’re here to help renters protect their deposits with trustworthy, time-stamped rental inspections and ongoing support. By using our services, you agree to the following Terms & Conditions and Privacy Policy. Please read them carefully.

Terms & Conditions

1. Services Offered

Deposit Defenders offers:

• In-person rental inspections with detailed photo/video documentation

• A cloud-stored condition report with renter access

• An optional $5/month subscription (Deposit Defender+™) that includes renter-focused tools, guidance, and document review support

We do not offer services to landlords, and we do not provide legal advice.

2. Pricing

• In-Person Inspection: $149 (one-time)

• Deposit Defender+™ Subscription: $5/month, cancel anytime

All pricing is in USD.

3. Refund Policy

We offer a full refund on your inspection fee only if we fail to document something that results in a deposit deduction. Refunds are not available for any other reason.

To request a refund, contact us at yourdepositdefenders@gmail.com within 30 days of the charge from your landlord. Include documentation of the deduction and a copy of your inspection report.

4. Ongoing Protection Subscription

The Deposit Defender+™ subscription provides:

• Help reviewing landlord claims using your inspection documentation

• Letter templates and communication tips

• Renter tools, guides, and ongoing support

• Priority help during disputes

Cancel anytime—no fees or penalties.

5. No Legal Advice

We’re renters’ biggest supporters—but not lawyers. We provide helpful tools, templates, and documentation support, but not legal representation or advice.

6. Limitation of Liability

We do our best to document your unit thoroughly, but we are not responsible for landlord decisions, legal outcomes, or charges beyond our control. Your use of our services is at your own discretion.

7. Updates to Terms

These terms may be updated over time. We'll post changes with the updated effective date. Continued use of our services means you agree to the new terms.

8. Contact

Questions? Reach out to:
📧 yourdepositdefenders@gmail.com

🔹 Privacy Policy

1. What We Collect

When you use Deposit Defenders, we may collect:

• Name, email address, and contact details

• Property address for inspection

• Photos/videos from your inspection

• Payment information (processed through secure third-party services)

2. How We Use Your Info

We use your information to:

• Deliver your inspection report

• Provide ongoing support and subscription services

• Improve our services and respond to your inquiries

• Send important updates (never spam)

We will never sell your data.

3. Data Storage & Security

All inspection data (photos, videos, reports) are stored in a secure cloud environment. Only you and our team have access, and we take every reasonable step to protect your personal information from unauthorized access.

4. File Access

You will have 24/7 access to your inspection documents via your private renter portal.

5. Third-Party Services

We may use trusted third-party services (e.g., payment processors, file storage platforms) to help run our business. These services only receive the information necessary to perform their function and are required to protect your data.

6. Cookies

If our website uses cookies, they’re used only to improve your browsing experience. We do not track you across other websites or sell browsing data.

7. Your Rights

You may request access to your personal data, ask us to correct or delete it, or cancel your subscription at any time. Just email us at yourdepositdefenders@gmail.com.

8. Policy Updates

This Privacy Policy may be updated occasionally. Changes will be posted here with a new effective date.

🔐 In Short:

We protect your rental deposit—and your data—with the same care.
Use our services confidently knowing your info is safe, your rights matter, and we’ve got your back every step of the way.